get in touch - 800-405-2971

Shipping Policy

Discounted Ground Shipping

For everyone's shipping convenience, we have partnered with shippers that offers discounted shipping rates for all. We currently ship through the following services:

  • UPS ground
  • FedEx ground
  • Viking Logistics
  • USPS (Samples Only)
  • DHL (International only)

You Can Opt For Domestic Expedited Shipping:

  • Next Day Air
  • Second Day Air
Please keep in mind, that with Next Day Air and Second Day Air- these orders will ship out after processing and packaging is complete. Commercial wallpaper needs to but cut down off a master reel to package and ship. Processing and packaging may take 1-2 business days depending on the amount ordered. Once this step is complete, it will be shipped out with the shipping preference indicated. 

Shipping Policy Overview:

  • Shipping lead time is generally 7-10 business days; many orders take only 3-4 business days.
  • We do ship to international destinations but there will always be an additional shipping charge, and you are responsible for any duties or taxes applied by your government. Please call us at 1-800-405-2971 or email at sales@commercialwalldecor.com to get a shipping quote.
  • Our website is enabled to factor in all additional shipping charges to any home address within Canada at the checkout process. 
  • We cannot ship to a post office box number address.
  • Most sample orders placed are shipped via The United States Postal Service and do not provide a tracking number. 
  • All prices included on any quotation issued by Commercial Wall Decor shall be exclusive of shipping, insurance, taxes, license, fees, customs duties and other charges related thereto, and Buyer shall pay all such charges related thereto; provided that, if Commercial Wall Decor, in its sole discretion, chooses to pay any such charges, Buyer shall reimburse Commercial Wall Decor therefor in full upon demand.
  • Shipping and delivery dates are estimates only, and in no event shall CWD be liable for any delay in delivery or assume any liability in connection with shipment. All Products shall be delivered F.O.B. CWD's place of shipment. Shipment costs shall be prepaid by Buyer if requested by CWD. 
  • If you have questions concerning your order, pricing or shipping, please call us Monday through Friday 9:00 am to 5:00 pm Eastern Standard Time.
  • Our office hours are Monday through Friday 9:00 am to 5:00 pm EST.
  • Call us at 1-800-405-2971.
  • Email us at sales@commercialwalldecor.com